HOW CAN WE HELP?
GET IN TOUCH
The BEKINNY Customer Care team is here to assist you with any questions and guide you throughout your experience with the brand. We always love hearing from our community and discovering how you experience BEKINNY. We've also prepared a Frequently Asked Questions section with helpful information, including guidance for international orders.
HOW TO
CONTACT US
• Si tienes alguna duda, el equipo de Atención al Cliente de BEKINNY está disponible por WhatsApp de lunes a viernes, de 9:30 a 17:00 (hora española) en el número +34 669 613 771
You can also get in touch using the contact form below.
HOW TO
CONTACT US
• Si tienes alguna duda, el equipo de Atención al Cliente de BEKINNY está disponible por WhatsApp de lunes a viernes, de 9:30 a 17:00 (hora española) en el número +34 669 613 771
You can also get in touch using the contact form below.
HOW TO
CONTACT US
If you have any questions, you can reach the BEKINNY Customer Care team by email at help@bekinny.com. We are available Monday to Friday, from 9:30 am to 5:00 pm (CET).
You can also get in touch using the contact form below.
If you would like to collaborate with BEKINNY or get in touch with our press team, please contact us directly:
• Collaborations (content creators, influencers & brands):
collabs@bekinny.com
• Press:
press@bekinny.com
Collaborate with
Bekinny
FAQS
Provide step-by-step instructions on how customers can browse products, select items, and complete the checkout process.
List the payment options you offer, such as credit cards, PayPal, or other online payment methods.
Explain your return and exchange policy, including details on the return window, condition of items, and the process for initiating returns.
Explain how customers can track the status of their orders, including any tracking numbers or order history features on your website.
Provide information about shipping options, including international shipping rates and estimated delivery times.
Include a sizing chart or guide to help customers choose the right size for their clothing items.
Outline your order cancellation policy and the steps customers need to take if they wish to cancel an order.
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